NEPcloud O2C
Customer Management Made Easy
At NEP, we understand that cash flow is crucial for any organisation. NEP Cloud’s Order to Cash (O2C) solution has been designed to meet both your business needs and those of your customers, making it simpler than ever to collect payments and manage customer relationships - whether at the point of delivery or on invoice receipt.
NEP Cloud O2C seamlessly blends the latest technologies with best practice processes to ensure your finance team spends less time on manual input and more time on value-adding activities. From raising invoices and managing customer accounts to automating collections, NEP Cloud provides you with the tools you need to achieve efficient, secure, and auditable revenue management.
Bill Management
The NHS customer base is complex - from small, one-off charges to large, regular payments for public, private, and international clients. NEP Cloud addresses these challenges by:
- Enabling non-finance staff to raise invoices remotely, improving accessibility and accuracy.
- Providing customer debt status reports and real-time updates.
- Automating bank reconciliation and cash flow management.
- Incorporating advanced collections functionality for tracking customer contacts and assignments, complete with reminder notifications.
Our dedicated Order to Cash support team brings NHS expertise and a collaborative mindset, working with you every step of the way to ensure effective debt management and sustainable financial health.
NEP Online Payments
Supporting modern, flexible, and accessible payment methods is a core feature of NEP Cloud O2C. Our solution is designed to meet evolving needs and offers:
- 24-hour online and telephone payment options.
- Real-time payment tracking and reporting, providing finance teams with immediate visibility of transactions.
- Mobile e-payment facilities, enabling payment at the point of delivery.
- Scheduled automated dunning and statement e-distribution to reduce delays.
- Secure online payment portals that empower your customers to pay when and how they prefer.
This flexibility ensures you can collect payments swiftly and securely, improving cash flow and minimising the burden of manual processes.
Our dedicated Order to Cash team brings NHS expertise and a collaborative approach, supporting you in managing debt effectively while enabling swift, secure payment collection to improve cash flow and reduce manual effort.
"Using Remote Access to import large volumes of invoices on a daily basis has resulted in significant time savings, allowing for greater focus around debt collection and reconciliation."
Key Features
NEP Cloud processes over £630 million in AR invoices every month, with more than 21,000 transactions managed securely and efficiently. Organisations embracing Peppol standards are seeing over 2,000 AR Peppol transactions processed each month through NEP Cloud, supporting NHS eProcurement goals.
NEPcloud Advantages
At NEP, we put your organisation in control by delivering:
If your organisation is experiencing poor debt collection, heavy manual workloads, or limited audit trails, the NEP Cloud O2C solution can transform your processes - safeguarding income and freeing resources to reinvest in more value added tasks.
Join NEP Cloud and experience customer management made easy.
