Client Relationship Management
We support our colleagues to take full advantage of the Collaboration, Shared Knowledge and expertise our unique NEP Consortium brings to the NHS that ultimately transitions into the overall solution.
Whether we interact face to face or remotely, NEP Cloud follows industry wide best practices benefiting all our clients. We have our unique Customer Portal enabling a wealth of information, best practices, KPI monitoring and ability to benchmarking across the NEP Consortium.
The NEP Cloud team supports you from day one of the project initiation to the day-to-day business operations, with our Client Relationship Management we offer superb client interaction and an in-house team who have your interests at heart.
We understand your challenges, and together we can solve them
Whether we interact face to face or remotely, NEP Cloud follows industry wide best practices benefiting all our clients. We have our unique Customer Portal enabling a wealth of information, best practices, KPI monitoring and ability to benchmarking across the NEP Consortium.
The NEP Cloud team supports you from day one of the project initiation to the day-to-day business operations, with our Client Relationship Management we offer superb client interaction and an in-house team who have your interests at heart.
We understand your challenges, and together we can solve them
Our Solutions
NEP offers a wide range of innovative healthcare solutions and services to help NHS Organisations solve their current challenges and make efficiencies.
- Our innovative, leading edge solutions have been specifically designed for NHS Organisations and are available at specially negotiated, discounted rates.
- Our services are designed to complement the solutions and provide a first class package to all NHS Organisations who work with NEP.
Our relationship with you is vital. As part of the Client Relationship Management service we will work with you to provide a unique Road Map.
By nurturing the relationships with each NEP Consortium Organisation, we are able to facilitate the sharing of knowledge, the development of technology and the advancement of best practice, which enables our members to become the very best they can be and to support each other in an ever changing digital world.
Here at NEP, our team have an unprecedented number of years’ experience working both within the NHS and with Oracle Software, and we are all here to help you using the best technology available in the NHS today
Our dedicated team of Client Relationship Managers are the catalyst enabling you to embrace and maximise the benefits of utilising our shared solution, utilising the best of Cloud technologies and best practice available in the English NHS today.
NEP Cloud isn’t just about technology – it’s about how the technology and people are coming together to get us where we need to be.
Paul Sutton, Head of Compliance. NHS Foundation Trust
It is easy to demonstrate how our unique Client Relationship Management service works in terms of service, development and the advantages of working collaboratively within the NHS.
With NEP Cloud, all of these benefits and opportunities are integral for you embrace.
We Recognise how
- Teamwork works,
- The sharing of knowledge works
- The benefits and underpinning experience available from NEP Cloud, can work for you.
The NEP Client Relationship Manager is the focal point of contact for each NEP Consortium Organisation.
“The relationship and support from our Client Relationship Manager has been excellent – both during the NEP Cloud implementation and with on-going support and guidance. We have developed a solid, positive working relationship which has proven to be remarkable in helping us achieve what we need to. A real added value to us as an organisation.”
Joan Grant
Corporate Reporting Accountant
NHS Foundation Trust
We know the NHS because NEP are part of the NHS family – NEP Cloud is a not for profit organisation and our aim is to inspire our members to maximise the use of technologies available, but more importantly we strive to work together, listen to every voice and support our NHS colleagues across the membership to be the best we all can be. NEP Cloud is an ‘all for one and one for all’ organisation.
Shared Knowledge.
Collective Strength.
Stronger Together.