NEP CRM

A Trusted Partnership for Success

At NEP, we understand that technology alone does not solve every challenge. That’s why our Client Relationship Managers (CRMs) serve as the crucial link between the NEP Cloud system and each of our valued consortium organisations. Our CRMs are dedicated to building strong partnerships, fostering open communication, and providing the tailored support you need to thrive. 

Our CRM team combines extensive NHS and Oracle expertise with a deep commitment to collaboration and service excellence. From initial project initiation through to day-to-day operations, we work alongside you to understand your needs, overcome challenges, and unlock the full potential of NEP Cloud. 

Relationships that Matter

Our CRMs travel nationwide to meet with you and your teams, to truly understand your unique needs and provide tailored, effective advice that drives efficiency and lasting success. Whether it’s through monthly check-ins, bi-annual service reviews, or informal networking events, we are committed to building genuine, lasting relationships.

NEP Change Management

Change can be challenging, but our CRMs bring structure and support to help your organisation transition confidently from the current state to a desired future state. Through clear communication, strategic planning, and ongoing support, our CRMs ensure your teams can embrace change and maximise the benefits of new opportunities. 

Supporting Knowledge Sharing

Our CRM team is also instrumental in fostering collaboration within the NEP Consortium. By launching and supporting working groups our CRMs create spaces where colleagues can exchange ideas, discuss challenges, and share best practices. This collaboration strengthens our consortium and empowers every organisation to reach new heights.

Key Features Of NEP CRM Services

"Client Relationship Managers are the vital bridge between NEP and our clients. Fostering strong partnerships, seamless communication, and ongoing collaboration to help organisations get the very best from our services."

NEPcloud Advantages

Working with NEP means more than just accessing technology. It’s about leveraging the collective strength of the NEP Consortium and the experience of dedicated professionals who put your organisation’s needs first.

At NEP, we know that strong relationships underpin every successful transformation. Our CRMs are committed to working together with you, listening to every voice, and ensuring that every organisation within the NEP Consortium can achieve their goals.

 

We are here to support you – together, we can achieve more.